Journal 3 support
If you're reading this page, then most likely you have Journal 3 installed in your OpenCart store and something doesn't work right. Be aware, that Journal 3 is not just an OpenCart theme, it's a standalone product with lots of files and dependencies. It's slow, overcomplicated and not compatible with most extensions on OpenCart market. If you're only thinking of buying Journal 3 we highly recommend you to forget this thought and find another theme. If you just bought it, ask for refund and find another theme (if possible).
You probably though, that by installing Journal 3 you will make things easier and save some time and money, but you actually made things a lot harder and in the end will pay a lot more! Every extension related to cart or checkout files will not work. Every modification which adds a code to templates will not work. You will have lots of issues with different extensions and template modifications due to caching. Issues with this "theme" are countless and most developers will charge you for any Journal 3 related work.
Of course, it is possible to customize an extension and make it work with Journal 3, but it's a hard work which should be paid separately. Any extension should only be 100% compatible with default OpenCart and may be compatible with other extensions. But there's a 90% chance that it will not be compatible with Journal 3 due to its distinctive nature and lack of any compliance to OpenCart standards.
Please, note, we can not guarantee that our extensions will work on Journal 3, but we will make necessary changes by request. Unfortunately, rates for any Journal 3 customization are doubled and start with 40 EUR. Consider this when purchasing our extensions.
If you require Journal 3 customization, please, send us an email or contact in Skype by firstname.lastname@example.org.