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Please note: Joomla extensions are free, but support is not.
Thomas Benjamin Hanewald

An error has occurred. 404 Component not found.

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After a clean and successful installation i get only an error message (see title) if I try to open the component in the backend (any menue option).

Not so nice first feeling for paying 20€ for that :(

(joomla 3.7 no backend extentions)

fix it by this way:
 puplish the module, then the component work, also with unpuplish modul...

(i dont clear the cache)

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I'm not sure I understand you. This error message is absolutely impossible. Something else is causing it.

Just out of curiosity installed it on clean Joomla 3.7 and it worked without ANY issues. So definitely it's not related to Smart Shoutbox, it installs perfectly.

Describe the issue and give me steps to reproduce. Nobody IN YEARS ever reported this and I absolutely can't reproduce this anywhere.

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Guess it was something magic. I'm glad it works now.

Enjoy Smart Shoutbox, it's a very good extension. We're currently working on version 3.0, which will be much more stable and flexible. Stay tuned!

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