Jump to content
The Krotek Support Forum
  • Sign Up
Please note: Joomla extensions are free, but support is not.
Sign in to follow this  
plainhavoc

Options tabs not "clickable'

Recommended Posts

Hello, I just renewed license on the smart shoutbox, but am having difficulty in the options. I attempted to change the date format, and now I no longer am able to access the tabs in the options menu (except for "General" which is opened by default). Is there a way to change only the date format back to default without overwriting everything? I love this component, and the associated module, but I will need to access these settings from time to time.

Screenshot_2.png

Share this post


Link to post
Share on other sites

There's no problem in Shoutbox, of course. Some other script is messing with your admin. Most likely, you have a JavaScript error on page load.

To find out the error, open Firebug or your browser's object inspector, navigate to Console section and reload the page. You should see an error. If there's no error, click the tab - this time error should pop.

Share this post


Link to post
Share on other sites

Wow... That's a weird looking format. Why so many quotes? You really don't need them.

There're two options. The easiest one is to reset the settings bu clicking the corresponding button on top. But you'll have to setup everything from scratch.

More complex way is to edit "dateformat" parameter right in database. It is stored in "extensions" table, "params" field. It's json_encoded, but pretty much readable.

Share this post


Link to post
Share on other sites

That format isn't the way it was entered, but more the way it rendered... Not really sure how it was rewritten that way.

The reset button didn't work, not that I really wanted to do that. Thank you for telling me which table. I kept looking for an options table after failing to find related fields in the smartshoutbox_** ones. Either way, changing it in the db fixes all and it is working again, thank you!

Share this post


Link to post
Share on other sites

I found it in the extensions table where you pointed me to before. I was just letting you know I had been looking in the wrong place like a crumb. Hope you have a great weekend, and thank you for helping me fix this!

Share this post


Link to post
Share on other sites

Ah, I see... Good to know you've sorted this out. Probably, it was saved improperly somehow or values were stored in a different format previously and when you upgraded old format ruined your options page a little.

Share this post


Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Sign in to follow this  

×
×
  • Create New...