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Ben QB

smiles, editor, options not working

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Just checked today my chat page and some functions are not working anymore. I cant find out why.

  • The editor is not displayed anymore, even if this option is activated in menu settings.
  • If i click on smile, it doesnt open any pop-up to allow to choose other smiles.
  • if i click the lines at the end of posts  there it doest open the options to like and ban anymore.

Any idea why?

And As i see here on demo page you can colapse the shoutbox. On my site the click on arrow doesnt do anything.

 

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Most actions in Smart Shoutbox use JavaScript, so if they stop working, you probably have a JavaScript error. When there's a JS error somewhere on the page, all scripts initialized after script with the error stop working. You need to find the script, which breaks the page.

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Web developer gave me this

JQMIGRATE: Migrate is installed, version 1.4.1
TypeError: jQuery(...).tooltip is not a function[Learn More]
TypeError: jQuery(...).trumbowyg is not a function[Learn More]
TypeError: jQuery(...).tooltipster is not a function[Learn More]
Empty string passed to getElementById().

 

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Like I said, something breaks the JavaScript. Particularly, in your case it stops jQuery libraries from loading, which causes malfunction. If it worked before and stopped working, try to remember, what you did since then.

It's not related to Smart Shoutbox anyway. Once extension starts working, it can't stop working until environment is changed.

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