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Christopher Fitzgerald

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About Christopher Fitzgerald

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  1. post data missing error

    ok that was the confusion. Thank you for your time and patience. I am back up and running now but the issue was with the shouts. Wherever I published the module the page it was on would not load and just give a white screen. I noticed this white screen also happened when I would chose to view all shouts on one page in the back end. I had to unpublish my main category which had 28000 shouts and create a new one. And sure enough it worked. Might be something to note for the future. On a side note I love shoutbox and it is so useful for my business. 28,000 comments in 6 months says it all.
  2. post data missing error

    The order id? the 4 digit number? the id that was in previously was a long number
  3. post data missing error

    Thank you. I cannot figure out where to get the license id. Could you point me in the right direction?
  4. post data missing error

    Indeed it did. Thank you. I am now getting the following error: License check failed: order not found. Check your license ID. I copy and pasted the id before I uninstalled shoutbox so I presume my backup is right but I can't remember where to access it from my purchase 6 months ago to verify. I purchased another 6 months order 3972 to try and get up and running but alas it is waiting for approval.
  5. post data missing error

    I am sorry but it is not working. Cleared all the cache. Can I be test another key? Can I purchase another and put it in. Where can I find my key details?
  6. post data missing error

    ok well the the download again is now installed but I still get the license error attached
  7. post data missing error

    redownloaded and installed on top. It didnt work and now the options page does not load in the backend. is it v3.0.3 I should be downloading? If I remove and reinstall will I lose all shouts? I have 30,000 shouts that I would like to keep.
  8. post data missing error

    Hi, Any page I place the shoutbox module on my site does not load and stays white. When I look in the back end I see the attached error. License check failed: post data is missing or empty. I still have 3 weeks left on my license. Can I extend my license automatically? Can I backup all my shouts? Will anything be lost in extension of a license? Any help is appreciated. Regards, Chris